Events & courses refund policy:

Cancellations made 28 days or more before the event – full refund, less any deposit paid, or your place transferred to anther course. If no deposit paid, full refund less an administration fee of 10% or your place transferred to another course.

Cancellation 27-14 days before the event – 50% refund or, if the place is filled, a full refund, less an administration fee of 10%, or your place transferred to another course.

Cancellation less than 14 days before the event – refund/transfer available only if the place is filled, less an administration fee of 10%.

Cancellation less than 7 days before the event – refund/transfer not available.

Please note outdoor experiences will go ahead in the rain.

If the event is cancelled due to the weather or unforeseen circumstances, a full refund will be given.

If you have any additional questions or would like to request a refund, feel free to contact us.